DEALER PAYMENT PROCESSING

Payments built for the way dealerships actually sell.

Real-time DMS integration, auto-reconciliation, and compliant surcharge programs. Built end-to-end for CDK, Reynolds, Tekion, and Dealertrack.

SERVICE DRIVE / PARTS COUNTER / F&I OFFICE

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Real-time integration with every major DMS

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SEVEN PAYMENT METHODS

Meet customers however they showed up ready to pay.

A dealership loses time and, sometimes, deals when an advisor has to say "we can't take that." These are the seven methods every modern dealership payment platform should accept natively.

01 / CARDS

Credit and debit at every terminal.

Visa, MasterCard, American Express, and Discover — with PIN, signature capture, and large-ticket deal support up to and past the sticker price.

02

Mobile wallets

Apple Pay and Google Pay at every payment terminal — service, parts, F&I.

03

Electronic checks

Processed electronically at the counter or on the service drive without leaving the workflow.

04 / REMOTE

Hosted payment links, delivered by text or email.

For remote closes, follow-up billing, and repair-order approvals when the customer can't walk into the store.

05

Installment plans

Dealer Pay Later on service repair orders customers can't cover in one payment. Compliance handled inside the flow.

06 / THE ONE THAT SAVES DEALS

Split tender and partial payments

Any combination of credit, debit, check, trade equity, and financing on a single transaction — no paper workaround.

DMS INTEGRATION

The difference between a payment platform and a payment problem.

Real-time integrations with CDK, Reynolds, Tekion, and Dealertrack mean every department sees the same customer, deal, and repair information the moment it changes.

On a busy Saturday, a service cashier at a Toyota rooftop in Georgia recovered about 45 minutes of retyping and eliminated Monday-morning reconciliation exceptions from mistyped ROs.

01

Service drive

Advisors and cashiers pull open ROs directly from the payment platform. No cross-referencing. No retyping.

02

Parts counter

Parts managers look up open tickets, accept split-tender payments, and close the ticket without leaving the workflow.

03

Back office

Controllers see every payment auto-reconcile. Exceptions flag automatically in a daily report. Review, not hunt.

Six to ten hours a week disappear into manual reconciliation.

A typical mid-size franchise rooftop processes 2,000 to 4,000 payments a month. On the surface a generic processor charges 2.6% + $0.10 and looks cheaper. In practice the reconciliation labor buried in that "savings" is what breaks the math.

A DMS-integrated processor matches every transaction to the corresponding DMS record the moment it posts. The controller reviews an exception report instead of hunting through terminals.

6–10 hrs

Per week per rooftop — controller time on manual reconciliation.

$14k–$34k

Fully-loaded annual cost of manual reconciliation at $45–$65/hour.

22 hrs / week

Recovered across a three-rooftop group after switching to DMS-integrated processing.

PCI-DSS certification is the floor. Tokenization is the ceiling.

Every serious processor is PCI-DSS certified. The real question is what the processor does with your customers' card data once it's collected.

PCI-DSS CERTIFIED

Certified across every solution

Not just the terminal or the gateway — every card-touching surface, from service-drive iPad to hosted payment link, PCI-DSS scoped and audited.

CUSTOMER VAULT

Tokenization for stored data

Recurring service contracts, warranty add-ons, and loyalty programs — the token gets stored, the card number never does.

FRAUD MITIGATION

Enterprise-grade defense

Real-time fraud scoring, chargeback protection, and dealership-specific workflows like split-tender authorization on large-ticket deals.

COMPLIANT SURCHARGING

Recover the 2–4% you're already absorbing.

A dealership-specific processor bakes state-by-state disclosure, receipt language, and calculation into the platform. Sarah's three-rooftop Ford group recovered roughly this in the first 90 days.

$47,000

Recovered in 90 days across three rooftops.

Generic processor. Dealer processor. The math is different.

Same card fees on the surface. Different labor cost per transaction underneath. Here is what actually shows up on a mid-size franchise rooftop's P&L.

GENERIC MERCHANT SERVICES

Retrofitted from a coffee shop.

Card acceptance only — DMS is a separate window

Manual reconciliation, 6–10 hours per week per rooftop

Advisors retype RO numbers into the payment terminal

Split tender requires a paper workaround

Surcharge disclosure and compliance is your problem

Self-serve setup, no dealership-specific training

DEALER PAY

Built end-to-end for dealerships.

Real-time CDK, Reynolds, Tekion, Dealertrack integration

Auto-reconciliation — 45 min per week, exception report

Open ROs and parts tickets look up from the payment screen

Split tender native — credit, debit, check, trade, financing

State-by-state surcharge compliance built into the platform

White-glove onboarding and dedicated post-launch support

Operators who switched.

Words from dealership principals, controllers, and F&I managers running Dealer Pay against a real DMS on a real Monday morning.

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What to look for when choosing a dealership payment processor.

Not every processor called "dealer-friendly" is actually built for dealerships. Use this as the checklist you take into your next vendor conversation.

01 / INTEGRATION & WORKFLOW

Real-time DMS integration with your specific DMS (CDK, Reynolds, Tekion, Dealertrack).

Open repair order and parts ticket lookup from inside the payment workflow.

Split-tender and partial payment support without paper workarounds.

Mobile payment tools for the service drive, delivery, and on-the-lot.

02 / RECONCILIATION & REPORTING

Auto-reconciliation of every transaction to its DMS record.

Daily exception report for refunds, credits, and unmatched items.

Real-time reporting across departments and rooftops.

Smart alerts for transaction anomalies.

03 / SECURITY & PROFIT RECOVERY

PCI-DSS certification across every solution the processor offers.

Tokenization via a Customer Vault for stored payment data.

Enterprise-grade fraud mitigation, real-time scoring, chargeback protection.

Compliant surcharge and cash-discount programs, state-by-state handled.

04 / PARTNERSHIP & SUPPORT

White-glove onboarding, not self-serve setup.

Hands-on training for the whole team — service, parts, F&I, accounting.

Dedicated expert support after go-live — named contact, not a ticket queue.

Want us to walk this checklist against your current setup?

Request a Demo

FAQ

The questions dealer operators actually ask.

Straight answers. If yours is not here, put us on a call and we will walk it live against your DMS.

What is car dealership payment processing?

The specialized acceptance and management of customer payments — credit, debit, check, mobile wallet, hosted link, installment — across every dealership department, integrated in real time with the dealership's DMS. Unlike generic merchant services, it handles repair orders, parts tickets, split-tender deals, and auto-reconciliation to the DMS as core capabilities, not add-ons.

How does DMS integration work with payment processing?

A DMS-integrated processor connects directly to CDK, Reynolds, Tekion, or Dealertrack and exchanges data in real time. When a service advisor opens a repair order in the DMS, the cashier can look it up from the payment terminal, take payment, and close it out. Every transaction posts back automatically, matched to the correct customer, deal, or ticket.

How much does dealership payment processing cost?

Pricing varies by processor and volume. The more useful question is total cost. Generic processors often advertise lower per-transaction rates but leave reconciliation and integration as manual work, typically 6 to 10 hours of accounting labor per week per rooftop. Dealership-specific processors cost slightly more per transaction and recover that cost many times over through auto-reconciliation and compliant surcharge programs.

Is being PCI-DSS certified enough for a dealership payment processor?

Required, but not the whole picture. Every serious processor is PCI-DSS certified. The differentiators are tokenization through a Customer Vault (so stored payment data can drive recurring billing and loyalty without exposing card numbers), enterprise-grade fraud mitigation, and dealership-specific security workflows like split-tender authorization on large-ticket deals.

Can I add surcharging to my dealership without breaking compliance?

Yes, in most states. Surcharge and cash-discount programs are legal in most U.S. states but must be disclosed correctly at the point of sale, on receipts, and in advertising, and card-network rules cap the surcharge amount. A dealership-specific processor with built-in surcharge tools handles the disclosure, calculation, and receipt language automatically.

What if my dealership uses multiple DMS providers across rooftops?

A dealership-specific processor should support every major DMS simultaneously. Dealer Pay integrates with CDK, Reynolds, Tekion, and Dealertrack in real time, which lets a dealer group standardize on one payment platform even when the rooftops run different DMSs.

THE BOTTOM LINE

Your team deserves more than software.

See exactly what reconciliation, DMS integration, and recovered surcharge revenue would look like on your CDK, Reynolds, Tekion, or Dealertrack records. Live, on a real Monday, against your real numbers.

You get a partner — white-glove onboarding, hands-on training across service / parts / F&I / accounting, and a named contact after go-live.